Me: Hi, I was just looking at the ingredients on the cheese sauce mix in your original Kraft Macaroni and Cheese and I just wanted to confirm that it is gluten free.
Customer Service Guy: Yes, ma'am, it is.
Me: Well, hey, have I got an idea for you! If your cheese sauce is gluten free, get some rice macaroni and throw it in a blue box, and you've got Gluten-Free Kraft Macaroni and Cheese!
Customer Service Guy: Well, thank you for that idea, I'll pass it along to our product development people. Just so you know, ma'am, Kraft has an unsolicited ideas policy. We do not pay for unsolicited ideas, even if they lead to new products.
Me: Yeah, yeah. Don't worry, I'd be happy to buy GF Mac and Cheese from you.
(Seriously! They have got to make so much of that cheese sauce powder that I bet it is on equipment that makes nothing but cheese sauce. How hard could it be? Well, a girl can dream about gluten-free yellow death that doesn't cost $4 a box.)